Sleep Naturally, Sleep Comfortably

Welcome to Serenity Nights, where comfort meets sustainability. Our sleepwear is crafted from luxurious bamboo material, known for its softness and breathability, ensuring a restful night’s sleep.

We believe in environmental responsibility, so our products not only pamper you but also benefit the planet.


Each parcel is thoughtfully packaged to add a touch of character and elegance, making every purchase a truly delightful experience. As part of our eco-conscious approach, we use environment-friendly tote bags adorned with three exclusive Serenity Night designs to embrace in tranquillity and style.

At Serenity Nights, our logo features a delicate tulip, symbolising beauty, renewal, and serene rest. Just as the tulip blossoms in vibrant colours, our sleepwear is designed to bring comfort and elegance to your night time routine. The tulip also represents our commitment to sustainability, as it thrives in harmony with nature. Every time you see our logo, remember that you’re embracing both style and environmental consciousness, making each night a step toward a more tranquil and sustainable world!

FAQ

What is your return policy?

Here is our Return Policy below

Return and Refund Policy

Can I exchange an item instead of returning it?

Yes, you can exchange an item instead of returning it. We're happy to assist you with finding a suitable replacement, subject to our exchange policy and item availability. Please ensure the item is in its original condition and packaging. If you need help initiating the exchange, our customer service team is here to help.

How do I start a return?

To start a return, please visit our Returns Portal on our website and follow the step-by-step instructions. Make sure to have your order number and the email address used at checkout ready. All items must meet the conditions outlined in our return policy. If you need assistance during the process, our customer support team is here to help.

Shipping Infomation

Click below to view our shipping information, including domestic and international rates and delivery timelines

Shipping Information

How can I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking number and a link to track your package. You can also track your order directly on our website by logging into your account and visiting the Order History section. If you have any issues or haven't received your tracking details, feel free to contact our support team for assistance.

When will I receive my tracking number?

You will receive your tracking number via email as soon as your order has been processed and shipped. This typically occurs within 1–3 business days after your purchase. If you haven’t received your tracking information within this timeframe, please check your spam or junk folder, or contact our customer support team for assistance.

My tracking information hasn’t updated — what should I do?

If your tracking information hasn’t updated for 48 hours, don’t worry — it’s common for carriers to experience occasional delays in scanning or updating tracking statuses. We recommend allowing a bit more time, especially during weekends or holidays. If there’s no update after a few days, please reach out to our customer support team and we’ll be happy to investigate the issue for you.

What is your return policy?

Here is our Return Policy below

Return and Refund Policy

Can I exchange an item instead of returning it?

Yes, you can exchange an item instead of returning it. We're happy to assist you with finding a suitable replacement, subject to our exchange policy and item availability. Please ensure the item is in its original condition and packaging. If you need help initiating the exchange, our customer service team is here to help.

How do I start a return?

To start a return, please visit our Returns Portal on our website and follow the step-by-step instructions. Make sure to have your order number and the email address used at checkout ready. All items must meet the conditions outlined in our return policy. If you need assistance during the process, our customer support team is here to help.

Shipping Infomation

Click below to view our shipping information, including domestic and international rates and delivery timelines

Shipping Information

How can I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking number and a link to track your package. You can also track your order directly on our website by logging into your account and visiting the Order History section. If you have any issues or haven't received your tracking details, feel free to contact our support team for assistance.

When will I receive my tracking number?

You will receive your tracking number via email as soon as your order has been processed and shipped. This typically occurs within 1–3 business days after your purchase. If you haven’t received your tracking information within this timeframe, please check your spam or junk folder, or contact our customer support team for assistance.

My tracking information hasn’t updated — what should I do?

If your tracking information hasn’t updated for 48 hours, don’t worry — it’s common for carriers to experience occasional delays in scanning or updating tracking statuses. We recommend allowing a bit more time, especially during weekends or holidays. If there’s no update after a few days, please reach out to our customer support team and we’ll be happy to investigate the issue for you.

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